This section outlines how Tanager Counseling collects, utilizes, and protects information gathered from licensed professionals, students, and organizations engaging with our continuing education (CEU) courses, live workshops, webinars, and professional clinical consultation services.
1. Information We Collect
When you register for a training event, purchase an educational course, or apply for a clinical consultation cohort, we may collect the following personal and professional identifiers:
- Contact Information: Your name, email address, mailing address, and phone number.
- Professional Credentials: Your specific licensure type (e.g., LCSW, LMFT, LPC, PsyD) and your state license number, which is strictly required for the generation and verification of continuing education certificates.
- Payment Information: Financial data required to process registrations (such as credit card types and billing addresses). All financial data is securely encrypted and processed through compliant, third-party payment processors; Tanager Counseling does not store full credit card numbers on our local infrastructure.
2. How We Use Your Information
We utilize the data collected from our clinical training registrants to:
- Properly administer, verify, and deliver continuing education certificates.
- Comply with state licensing board requirements regarding course attendance reporting and verification tracking.
- Communicate vital logistics regarding upcoming courses, schedule adjustments, or digital course material delivery.
- Send optional professional updates, upcoming training dates (such as our summer courses on PDA profiles or alexithymia), and clinical resources, which you may opt out of at any time via the unsubscribe link in our emails.
3. Data Retention for Professional Compliance
Please note that while individual consumers have certain rights to request data deletion, Tanager Counseling is legally or contractually obligated by state licensing boards and CEU certifying bodies to retain official attendance logs, course evaluations, and certificate issuance records for a designated period (typically between 3 to 5 years following the event date). This retention is mandatory so that we may verify your attendance in the event that you face a professional state board audit. We safely secure this documentation and will never sell your professional data to third-party marketing brokers.
4. Third-Party Integrations & Analytics
Our website utilizes trusted digital tools to process registrations, host virtual webinars, and manage professional email communications (such as WordPress plugins, video conferencing platforms, and secure email marketing providers). These platforms process your data solely on our behalf and under strict confidentiality agreements. If you are interacting with our educational marketing materials via social media or search engine ad platforms, these networks may track standard, anonymized conversion pixels to measure ad effectiveness.